Refund Policy

Overview

At DevStudio, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the circumstances under which refunds may be issued for our web and mobile development services.

Service-Based Refunds

Due to the nature of custom development work, refunds are handled on a case-by-case basis. Once work has commenced on a project, refunds may be prorated based on the work completed.

Eligibility for Refunds

Refunds may be considered in the following circumstances:

• Project cancellation before work begins: Full refund of any advance payment
• Service not delivered as agreed: Partial or full refund based on assessment
• Technical issues preventing service delivery: Full refund if issue cannot be resolved

Non-Refundable Items

The following are generally non-refundable:

• Third-party services, licenses, or subscriptions purchased on your behalf
• Domain registrations and hosting fees
• Completed and delivered work that meets agreed specifications
• Rush or expedited service fees

Refund Process

To request a refund, please contact us with your project details and reason for the refund request. We will review your request within 5-7 business days and respond with our decision.

Refund Timeline

Approved refunds will be processed within 10-14 business days. The refund will be credited to the original payment method used for the transaction.

Disputes

If you disagree with our refund decision, please contact us to discuss further. We are committed to finding a fair resolution for all parties.

Contact Us

For refund requests or questions about this policy, please visit our Contact page.